We want you, your family and your neighbours to enjoy living in your home and community.
We know experiencing antisocial behaviour can be difficult and distressing. We take reports of antisocial behaviour (ASB) very seriously. We make it clear that it is not acceptable and should not be tolerated, permitted or conducted by our residents.
We are committed to stopping any ASB and will take the necessary steps to resolve any ASB issues as quickly and efficiently as possible.
- Loud noise
- Assault or physical violence
- Aggressive or threatening language or behaviour
- Graffiti (all types)
- Domestic abuse
- Dumping of litter or rubbish
- Racist or homophobic abuse or graffiti
- Drug dealing
- Pets allowed to cause a nuisance
- Inconsiderate parking and abandoned vehicles
- Hate crime – ASB motivated by race, gender, sexuality, age or disability
If you feel that antisocial behaviour is taking place, such as excessive noise, disturbance or damage to property, then contact the police on 725111.
Your Housing Officer will advise you to contact the police and if the incident is happening after 4pm or over the weekend, then they will not be in the office to help you.
However please do contact your Housing Officer to make them aware of the incident.
We do have CCTV on most of our developments which we are permitted to share with the police. Please contact your Housing Officer so that they are aware of the incident. It is held for about 30 days before it is deleted.
Yes, our policy can be found here.
If you have any concerns and unsure whether to involve the police at this stage, please get in touch with your Housing Officer who will be able to advise and take any further action if necessary.
A full list of Housing Officers and their details can be found here.
Harassment is more specific than nuisance and its directed against a particular person, family or group of people because of who they are.
It may stem from any one of a number of reasons such as race, colour, sexual orientation, physical or mental disability, or family circumstances but whatever the reason, harassment will not be accepted.
Abuse or harassment include attacks on property as well as people and can include:
- Offensive graffiti;
- Verbal abuse;
- Attack or threats directed at a tenant, members of their household or their belongings; and
- indirect contact (for example, anonymous letters).
If your behaviour causes nuisance or harassment to neighbours or people living on our other estates, you will be breaking your Tenancy Agreement. We will take action against you if this behaviour continues and you will risk losing your home.
We will also take action if you, members of your household or your visitors assault, abuse or harass neighbours, our staff, our contractors or people living on our other estates.
What should you do?
Please follow the same procedure as antisocial behaviour.