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Antisocial behaviour

We want you, your family and your neighbours to enjoy living in your home and community.

We know experiencing antisocial behaviour can be difficult and distressing. We take reports of antisocial behaviour (ASB) very seriously. We make it clear that it is not acceptable and should not be tolerated, permitted or conducted by our residents.

We are committed to stopping any ASB and will take the necessary steps to resolve any ASB issues as quickly and efficiently as possible.

What is antisocial behaviour?
  • Loud noise or repeated noise disturbance
  • Assault or physical violence
  • Aggressive or threatening language or behaviour
  • Vandalism
  • Graffiti (all types)
  • Harassment
  • Domestic abuse
  • Drug-related activity
  • Pets allowed to cause a nuisance (ongoing barking)
  • Dangerous or repeated vehicle revving, or speeding or abandoned vehicles
  • Hate crime – ASB motivated by race, gender, sexuality, age or disability
  • Racist or homophobic abuse
What should I do if antisocial behaviour is taking place near me?

If you feel that antisocial behaviour is taking place, such as excessive noise, disturbance or damage to property, then contact the police on 725111.

Your Housing Officer will advise you to contact the police and if the incident is happening after 4pm or over the weekend, then they will not be in the office to help you.

However please do contact your Housing Officer to make them aware of the incident and can support any action needed.

How to report

You will need to inform your Housing Officer of:

  • What happened
  • When it happened
  • Where it happened
  • Who was involved
  • Whether the police were contacted
  • Any photos, videos or supporting evidence
Is the behaviour recorded?

We do have CCTV on most of our developments which we are permitted to share with the police. Please contact your Housing Officer so that they are aware of the incident. It is held for about 30 days before it is deleted.

Is there a policy?

Yes, our policy can be found here.

Who should you contact?

If you have any concerns and are unsure whether to involve the police at this stage, please get in touch with your Housing Officer who will be able to advise and take any further action if necessary.

A full list of Housing Officers and their details can be found here.

What is harassment?

Harassment is more specific than nuisance and is directed against a particular person, family or group of people because of who they are.

It may stem from any one of a number of reasons such as race, colour, sexual orientation, physical or mental disability, or family circumstances but whatever the reason, harassment will not be accepted.

Abuse or harassment include attacks on property as well as people and can include:

  • Offensive graffiti;
  • Verbal abuse;
  • Attack or threats directed at a tenant, members of their household or their belongings; and
  • indirect contact (for example, anonymous letters).

We will not tolerate harassment of tenants, visitors, staff or contractors.

What happens next?

Once a report is received we will review the information and decide what action is appropriate. This may include:

  • contacting those involved
  • working with the police or other agencies
  • requesting evidence
  • taking tenancy enforcement action where needed

What if I reported?

If your behaviour causes nuisance or harassment to neighbours or people living on our other estates, you will be breaking your Tenancy Agreement. GHA will take action against you if this behaviour continues and you will risk losing your home.

GHA will also take action if you, members of your household or your visitors assault, abuse or harass neighbours, our staff, our contractors or people living on our other estates.

Please follow the same procedure as antisocial behaviour.

Need advice?

If you are unsure whether something is ABS, contact your Housing Officer to discuss it.