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External communal areas and garden maintenance

Grounds and tree maintenance
Guernsey Housing Association is responsible for maintaining communal outdoor areas, including gardens, trees, paths and shared spaces.
We work with specialist contractors to carry out regular grounds maintenance across all developments.
Communal gardens and grounds
We maintain communal areas on a planned schedule, including:
  • Grass cutting
  • Hedge and border maintenance
  • Cleaning of hard surfaces
  • Seasonal maintenance work
These services are carried out regularly throughout the year.
Tree maintenance
We have a Tree Management Plan in place for all developments.
  • Larger trees are inspected every two years
  • Each tree is given an identification number
  • Maintenance is carried out based on professional recommendations
Reporting a tree issue

If you notice a problem with a tree, please report it to us and include the tree number if possible.

When you do NOT need to report trees
You do not need to contact us for:
  • Leaves falling in autumn
  • Sap or blossom in spring
  • Routine seasonal growth
These are part of the normal tree cycle and are managed within the planned maintenance programme.
Safety concerns
Please report immediately if a tree appears dangerous, such as:
  • Broken or hanging branches
  • A fallen tree
  • Visible instability after storms
Your garden (if you have one)
You are responsible for keeping your own garden tidy and well maintained.
You should:
  • Cut grass regularly
  • Trim hedges and shrubs
  • Keep hedges below 1.8 metres (6 feet)
  • Prevent overgrowth onto paths, roads or neighbouring properties
  • Keep the area free from rubbish, weeds and animal fouling
Your balcony (if you have one)
If your home has a balcony or terrace instead of a garden, you are responsible for keeping it clean and tidy.
Your should:
  • Clean from rubbish and clutter
  • Clean regularly to prevent build-up of dirt, algae or weeds
  • Do not overload the balcony with heavy items
  • Any plants must not block drains
  • Do not place items that could fall and cause injury or damage below
What you must get permission for
You must get written permission before:
  • Removing or planting trees, hedges or fencing
  • Erecting sheds or other structures
  • Creating parking or vehicle access in your garden
  • Making structural changes to boundaries
Some trees or features may be protected, so always check with us first.
What is not allowed

Bird tables are not permitted, as food can attract vermin

Communal equipment
Communal benches and shared facilities are maintained by Guernsey Housing Association.
Please report any damage or vandalism to the Maintenance Team.
 
Reporting issues
To report a problem, please contact your Housing Officer or Maintenance Team with:
  • Your location
  • Description of the issue
  • Tree number (if applicable)
  • Photos if possible